Payment Policy & Billing Terms

Hoxton Craft – 100% Secure Checkout in British Pounds (£ GBP)

Last Updated: November 2026

1. Secure Payment Processing

At Hoxton Craft (hoxtoncraft.shop), we prioritize financial safety and data protection above all else. All online payments are handled through tier-1, PCI-DSS Level 1 certified gateways provided by Shopify Payments. Your sensitive financial data is protected by industry-standard 256-bit SSL encryption from the moment you initiate checkout.

2. Currency & Pricing

• All transactions are processed exclusively in British Pounds (£ GBP).
• All prices listed on product pages and at checkout are final and inclusive of applicable UK VAT.
• We offer Free Delivery (£0.00) to all UK Mainland addresses, meaning the price you see is the exact final price you pay. No hidden service charges or unexpected checkout fees will ever be added.

3. Accepted Payment Methods

We accept the following trusted payment methods at checkout:

• Credit & Debit Cards: Visa, Mastercard, Maestro, American Express (Amex).
• Digital Wallets: Apple Pay, Google Pay, Shop Pay.

4. Billing Security & Order Verification

To safeguard our customers against unauthorized credit card usage, all orders undergo automated 3D Secure 2.0 (3DS2) cardholder authentication and fraud screening. Orders will only be confirmed once your card issuer or payment provider authorizes the transaction.

5. Payment Timing

Because every desk, table, shelf, and monitor stand is custom handcrafted to your chosen size and finish in our London workshop, payment is collected in full upon order placement to fund raw FSC-certified timber cutting, steel fabrication, and workshop scheduling.

6. Invoices & Receipts

Immediately upon successful transaction completion, an official VAT order invoice and receipt will be delivered to your registered email address.

7. Payment Enquiries

For billing questions, invoice requests, or payment assistance, please contact our accounts department: